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FAQ

ORDERING AND PURCHASING

Visa, Mastercard, American Express,

Discover, JCB, Diners Club, Elo,

Shop Pay, Apple Pay, Google Pay

Yes, please contact our customer service representatives for more details.

Customer safety and privacy protection are very important to us! We use industry-standard encryption systems for potentially sensitive information, such as your name, email, shipping address, payment, and card information, etc.

If you find a price cheaper than ours - please reach out with a screenshot including the date and we will look into price matching for you with a custom discount code! Keep in mind our products come with free shipping!

DELIVERY

When you order from us you will receive a confirmation email/text depending on your preferred method of communication.

We work alongside trusted carriers like UPS, DHL, & USPS to provide both US Domestic & International Worldwide shipping services. All orders are shipped from here in the US.

Free shipping on all products shipped in the US! International shipping rates are typically more expensive for us, however, we may run select items and promotions providing free worldwide shipping.

Yes, however, there may be additional shipping charges.

Yes, we can!

For any changes to your order please contact our customer service team. We will make those changes for you.

Processing times are currently extended due to high demand and will be between one to two weeks.

Roughly three to six days in transit after processing. If you have not received a shipping tracking number in over a week after your purchase please contact our customer service team and we will assist you.

QUALITY AND WARRANTY

We do the research & identify the best combination of quality and price on the market. This means our catalog will change over time. Our products come directly from the brands themselves and are bought wholesale so we can provide the best deals possible.

You have thirty days from delivery to return your product. There are certain situations where only partial refunds are granted (if applicable). For example, any item not in its original condition or is damaged, missing parts, or returned more than 30 days after delivery.

RETURNS

The return policy covers a 30 day period after your product has been delivered. Unfortunately, if 30 days have passed since your product was delivered, we can’t offer you a refund or exchange.

All of our products can be returned if they are within the 30 day period and are returned with the receipt of purchase.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

MISC.

We do the research & identify the best products on the market so that you don't have to! We maximize efficiency by keeping our product catalog small.

As a retailer, we have contracts with our suppliers directly, and other retailers may have the same suppliers! Similar to how Target and Best Buy may have the same products. If you find a price cheaper than ours - please reach out with a screenshot and we will look into price matching for you with a custom discount code. And keep in mind our products come with free shipping!

Message us via our customer service email info@brewrkegerators.com and we will be in touch with you as soon as possible!

Most of our products are, however, we often adjust our catalog based on quality shifts or new and upcoming best sellers. We will occasionally have manufacturers based in other countries.

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